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The RentPlus On-Line Help should be your first resource for assistance. Just press F1 anytime to open the help system. RentPlus also includes a Microsoft Word document that is a printable version of the help screens. Select Print User Manual from the Help and Resources tab (RentPlus 2.0) or the Help menu (RentPlus 1.8) to print all or part of the manual.

Note: the content of the user manual is identical to the on-line help.

Requesting Assistance

If you need additional assistance, you may contact HI-Tech technical support using e-mail, fax, or telephone. Our first preference is for you to use e-mail. For best results, use the Technical Support Request menu option from the RentPlus Help menu. Using this option creates an e-mail that can be sent that includes technical information about your computer and your RentPlus system, helping our technical staff help you. Optionally, you may click here or below to submit a request for support. Click Contact Us (above) for support fax and telephone numbers.

Click here to submit a request for technical support, make a product suggestion, or report a problem.

On-Line RentPlus Update

RentPlus 2.0: To download the latest updates to RentPlus 2.0, click Check for Updates on the Help and Resources tab in RentPlus.

To download the latest updates to RentPlus v1.8, click here.
For a list of RentPlus 1.8 Changes, click here.
 

Downloads, Tech Tips and Additional Documentation

Topic Version  
Microsoft Snapshot Viewer <All> Click here to download.
Access Control Interface Utility <All> ACIShell Instructions, Download ACIShell.exe
"Split Screen" ActiveX Control Correction <All> Click here for instructions to correct problem displaying tab controls, listview controls, or date controls.
Epson USB Receipt Printer Setup <All> Receipt Printer Instructions, Epson USB Driver
RentPlus 2.0 Desktop Edition System Requirements 2.0 Click here for System Requirements
Zip Code Data Update <All> Click here to download an updated U.S. Zip code database (as of May 2005). Includes over 500 new and modified zip codes.
Auction Wizard Instructions <All> Click here to view a document about using the RentPlus Auction Wizard.
Access Control History Setup <All> Falcon Security History, Digitech Security History
PayCenter Setup Form <All> Click here for PayCenter setup form
Automatic Credit Card Processing Instructions 1.8 ICVerify, X-Charge
Getting started documents 1.8 ReadMeFirst, ReadMe.txt, Disclaimer
Multi-Database Instructions 1.8 RentPlus Multi-Database
Multi-User Instructions 1.8 RentPlus Multi-User
Upgrade Instructions 1.8 Instructions to upgrade from earlier RentPlus versions to version 1.8: Upgrade
RentPlus and Outlook 2000/2003 1.8 Bypassing the Outlook Security Warning when sending e-mail from RentPlus.