|
Send file(s)
to Hi-Tech support
The RentPlus On-Line Help
should be your first resource for assistance. Just press F1 anytime to open the help
system. Use the table of contents, index, and search functions to seek
answers to your questions. RentPlus also includes a Microsoft Word document
that is a printable version of the help screens. Select Print User Manual
from the Help menu to print all or part of the manual. The User Manual is
also available as a PDF file on the RentPlus CD.
Note: the
content of the user manual is identical to the on-line help.
Requesting Assistance
If you need additional
assistance, you may contact HI-Tech technical support using e-mail, fax, or
telephone. Our first preference is for you to use e-mail. For best results,
use the Technical Support Request menu option from the RentPlus Help
menu. Using this option creates an e-mail that can be sent that includes
technical information about your computer and your RentPlus system, helping
our technical staff help you. Optionally, you may click here
or below to submit a request for support. Click Contact Us (above) for support fax and telephone numbers.
Click here to
submit a request for technical support, make a product suggestion, or report
a problem.
On-Line RentPlus Update
For a list of the latest new features, enhancements, and corrections, click
here.
To download the latest updates to RentPlus v1.8, click here.
Downloads, Tech Tips and Additional Documentation
|
Frequently Asked
Questions |
|
|
Microsoft Snapshot Viewer |
Click here
to download. |
|
ActiveX Control Correction |
Click here
for instructions to correct problem displaying tab controls, listview
controls, or date controls. |
|
Automatic Credit Card Processing Instructions |
Online
Self Storage, EFP/ACH
Processing, ICVerify,
X-Charge |
| Getting
started documents |
ReadMeFirst, ReadMe.txt, Disclaimer |
|
Multi-Database Instructions |
RentPlus
Multi-Database |
|
Multi-User Instructions |
RentPlus
Multi-User |
|
Epson USB Receipt Printer Setup |
Receipt Printer
Instructions, Epson USB Driver |
|
Access Control History Setup |
Falcon
Security History, Digitech Security
History |
|
Access Control Interface Utility |
ACIShell
Instructions, Download ACIShell.exe |
| Upgrade
Instructions |
Instructions to upgrade from earlier RentPlus versions to version
1.8: Upgrade |
|
Performance Tips and Benchmarks |
RentPlus Performance Notes and Benchmark Test |
|
RentPlus and Outlook 2000/2003 |
Bypassing the
Outlook Security Warning when sending e-mail from RentPlus. |
|
Zip Code Data Update |
Click
here to download an updated U.S. Zip code database (as of May
2005). Includes over 500 new and modified zip codes. |
|
Auction Wizard Instructions |
Click here
to view a document about using the RentPlus Auction Wizard. |
| Canada
GST Reduction July 1, 2006 |
Click
here to view
instructions for implementing the reduction in Canadian GST effective
July 1, 2006.
GST Reduction Utility download: click
here. |
| Hawaii
Excise Tax January 1, 2007 |
Click
here to
view instructions for implementing the new Hawaii Excise Tax(HST)
effective January 1, 2007. |
Archives
What's new in RentPlus version 1.8 (Version
1.8 shipped in January 2003)
What's new in RentPlus version
1.7 (Version
1.7 shipped in November 2001)
What's new in RentPlus version 1.6 (Version
1.6 shipped in January 2001)
|
